NOTE: We are located in Roscoe Village (Chicago IL) and this position requires some weekend and evening on-call responsibilities (on a rotating schedule). Applicants must live within a 10-mile radius of the intersection of Belmont and Damen. (60618)
Are you a “fixer”? Do you enjoy improvising to solve problems fast? Are you fastidious and obsessed with detail? Do the challenges of operating the day to day details of a logistics-dependent business excite you? Are you a thinker and a doer?
With dozens of pet care professionals in the field and hundreds of clients spanning neighborhoods from Rogers Park to Pilsen and from Streeterville to Logan Square, it takes that special kind of person to make sure that everyone is where they need to be when they need to be there.
To say our office is a fast-paced environment would be an understatement. To continue to achieve the kind of quality growth we have over the past few years, we need a rock solid, experienced Customer Service professional keeping everything running smoothly. That’s where you come in.
The Customer Service Representative will assist with day to day operations. Duties include, but are not limited to:
This is a salaried position. While normal office hours are 9:00am-5:00pm Monday-Friday, you will be part of our on-call rotation for evenings in case of emergencies and participate in a weekend and holiday on-call rotation. Peak demand days require working extended hours as 100% of scheduling requests must be settled each day before closing.